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View Article  Android

The blogs buzzing about a Google phone were nearly right.  One could almost feel the iPhone hype returning.  What Google did announce though played to their strengths as an innovative software company, taking a fresh look at the mobile world with their Open Handset Alliance to provide a unifying mobile operating system. 

Unsurprisingly Nokia had something similar way back in 2001 with their open mobile architecture initiative.  Before that in 1999 Palm and Nokia/Symbian were working together on a pen orientated phone interfaces.   So yes, as Symbian suggest, Android is just another technology initiative, but it may be one that could actually work. 

It’s a good play by Google as we can almost hear the cries of “unfair” by the mass of developers who want to freely develop applications for the iPhone but have been, seemingly, deliberately stymied, at least until February!  This then leaves four major mobile smart phone operating systems from Symbian, Microsoft, RIM and now Google.   What gives Android credence is that HTC, one of the more dynamic mobile manufacturers, are behind it, plus the blue chip mobile brands are also taking a look. 

So could we imagine that by 2009 there will be Nokia, Samsung and HTC products with Android.  Well possibly.  Symbian was in the same position a few years ago, and after a number of attempts, have created an operating system that leads the world with the big 4 manufacturers.  However Nokia, Motorola, and Samsung also have devices  using competing operating systems.  So why not use Android?

Security could be an issue.  Millions of smartphones using an open operating system will be tempting proposition for data theft, especially as the mobile phone ‘wallet’ becomes a reality.  Google will have to take great care to learn from the early Symbian hacking and virus attempts.

The handset manufacturers are a pragmatic bunch.  They will ultimately provide the handsets and user experience demanded by the majority.  If that means Google’s (or the ‘Alliance’ )Android is what the consumer wants, the consumer will get.  Mobile has just got a lot more interesting.

View Article  Police use of Mobile Device Management

The UK government is being pressed to reduce the paperwork overload experienced by the Police whilst keeping a detailed audit trail required by government targets.  The idea is a response to the demand for more trained police officers on the street rather than pushing a pen back in the office.  {Insert BBC/Daily Mail Quote}

One idea is the extensive use of mobile technology to record key crime information at the scene and automate the backend system.  This should make the process of reporting much quicker and less burdensome for all concerned.

There are however many potential problems.  Firstly the systems have to be created, devices selected, rolled out and commissioned.  Secondly they have to be maintained.  Thirdly they have to be secured.  Mobile Device Management enables this whole process.

Let’s assume that arrests are recorded via a mobile phone device that communicates directly back to HQ and the local station. 

Many police officers, and managers {is that the correct term?} out of the 140 thousand plus employed, will have to be provided with a device fitting the nature of their duties. 

These devices will be from a number of sources and have a range of capabilities from touch screens, high resolution cameras, high speed data connections, Bluetooth, push email, WiFi, GPS  and much else in varying combinations. 

All these devices will be linked in some secure way, VPN/encryption/authentication, back to the police data centres. 

Each device will have several software applications tailored to that specific device and/or operating system that will need to be periodically updated, or added to; such as encryption, anti virus, crime recording, reporting, push email services etc.

Of course, each device will need to be backed upped and secured locally and remotely when lost , stolen, or retired.

To do all of this from one central area location is a absolute necessity, but without the presence of the device or the officer. 

It is illogical to expect a police officer to understand how to install and update software on a device, set up a VPN or to remember to back the device up.  It is impossible for the officer not to occasionally lose a device in the heat of an arrest or by accident.  This leaves the loss of information from the police service as a serious concern especially when it falls into a third parties hands.  From there it can be used against the police by organised criminal gangs, terrorists or blackmailers, and cause a considerable loss of confidence in the police force. 

MDM allows for all these issues to be handled as smoothly as possible without having to touch the device.  From cradle to grave, the devices are automatically configured, updated, monitored, secured and backed up.   This is inspite of the great variety of devices deployed.

In the event of theft, even if the SIM is swapped (such as with ebay sales), the device will report back to the police servers what number is being used, in some cases where the device is located, and provide an automated and secure method of eliminating all information from the device so protecting security and abiding by the information protection laws.

An additional interesting feature is the remote control of devices so that various hardware elements can be activated and controlled, such as Bluetooth discovery which if set on will allow criminal elements to locate and steal a mobile phone.  Another interesting idea is the remote control of a handset’s microphone, video camera and GPS to allow the police to monitor and record highly stressed situations without an officer having to switch them on.  This can then be used as part of the evidence gathering  when considering charging or prosecuting an individual or gang.

 

Sources:

Mobile had top officer's number 

A thief who stole a mobile phone containing the number of a chief constable is being sought by police. 

http://news.bbc.co.uk/1/hi/england/norfolk/4013329.stm

 

Bluetooth 'being used for thefts' 

Thieves are using mobile phones to detect laptop computers and other equipment hidden in cars, police have warned. 

http://news.bbc.co.uk/1/hi/england/hereford/worcs/6983601.stm

 

Sharp rise in attacks on police 

The number of violent attacks on police officers in Dumfries and Galloway has almost trebled in the past four years.

http://news.bbc.co.uk/1/hi/scotland/south_of_scotland/7000389.stm

View Article  The mobile security minefield

We are well and truly into the age of remote working, and with the continued advances in PDAs, mobiles and smartphones, the revolution looks likely to continue.

But if MI5 can’t rely on even its most security-conscious officers not to leave devices with valuable data on them in the back of taxis, can you rely on your staff not to do the same?

Changes in work habits mean that sensitive data is more and more likely to leave the office. And the chances of it being safe when it does so are slim. So what can you do about it?

Flexibility isn’t just a buzz word, it’s an important factor in the modern workplace. There is now a rising sector of the workforce, mostly young graduates, who are both relentless in their desire to carve out lasting careers and aware of the need for a healthy work-life balance. For these individuals, remote working is a key attraction in employment, meaning that remote IT working is becoming an all important factor in the recruitment and retention of talent.

However, remote working is not just a recruitment ploy. Almost three quarters of managers who use remote working as a commonplace work option believe that remote workers are more productive than their desk-bound counterparts. This growing army of remote workers are also increasingly tech savvy and use the increasing number of gadgets to enable that flexibility.

And it’s not just the remote workers who benefit from mobile devices. Office-based staff increasingly log in to their emails and work on vital documents on their way to or from meetings or during their commute in a bid to minimise ‘dead time’ and increase productivity. But companies should take the proliferation of stories about recent corporate security breaches as a stark a warning.

Handheld remote working devices doubtlessly offer improvements to the productivity of the modern workplace. But there are risks involved. When a device is misplaced, lost or stolen it isn’t just the economic value of the individual gadget that is lost. Improved technology now means that more data can now be stored on smaller equipment than ever before. It is likely that your smartphone is now capable of holding as much data as your laptop could a few years ago. With certain devices now having storage capacity that can be measured in giga-bytes complete customer or marketing databases can, and are, being stored on a mobile.

The most obvious problem here is that because of the continued reduction in size, it’s much easier to lose or steal a mobile. In August the Department of Health admitted to losing 11 mobile phones and four PDAs, while the MoD has misplaced ten mobiles in the last year. Devices are increasingly capable of sophisticated email and document editing, but it’s not just the memory or storage intensive-gadgets at risk. Even the address book and calendar in the simplest of handsets can contain some of your organisation’s most valuable data. For instance, if a competitor picks up your sales manager’s mobile at a conference the data he or she can retrieve within a few seconds has the potential to wipe millions from your bottom line. What’s more, data can be duplicated, and the original deleted, when staff move to a competitor company.

Aside from the data loss issues arising from the expansion of mobile device use, there are problems surrounding the growing threats from malware. Viruses are now being written for the specific purpose of disrupting mobile units, and it’s relatively easy to get onto unguarded devices. Employees can download and install inappropriate software that could lead to data theft - and even Symbian-approved software can contain malware.

If your employees are accessing corporate networks through their mobiles, PDAs and smartphones they can prove to be the weak link in the chain, capable of bringing down the whole system. New crossover viruses can transmit themselves directly from a phone’s memory card onto any PC the card is inserted into. Smartphones and PDAs are becoming an established and irreplaceable part of working practices and it is now vital for companies to think of ways of securing the data stored and accessed on these devices. Safeguarding their valuable information against accidental loss, opportunist theft, corporate espionage and malware is imperative.

So how do you avoid becoming one of the ‘data in motion’ casualties? The one line answer is mobile device management. Mobile device management (MDM) offers solutions to, among other things, the security problems of all a company’s mobile devices from one central IT department. It doesn’t prevent your devices being lost, but it does minimise the risk of the data being accessed by unauthorised sources.

Device management systems can centrally manage the security functions on all of your employee’s remote equipment, so there is no longer a need for staff to bring their devices in individually for upgrades. Improvements to anti-virus software and programmes can be made en masse to all of the company’s handsets with a few mouse clicks. It can also monitor software loaded by users to make sure that no rogue programmes make their illicit way onto the network.

MDM provides a number of solutions to protect a misplaced mobile, PDA or smartphone. Remote locking is a great way of stopping valuable data being accessed on lost devices. As soon as your employee realises that they have stumbled off their red eye flight without their PDA, their kit can be locked with one quick call to the office, thus protecting the data from prying eyes.

Upon locking, handsets are set to enable a ‘hotkey’ to dial to the support centre. So after your employee has finished intense negotiations with BA to retrieve their phone, they can call using the hotkey, and upon satisfactory security verification their device, and all the data on it, can be restored to full use. And if the phone can’t be reunited with its owner then all the data can be easily wiped – even if another SIM card has been swapped into the phone. Smart organisations will also use MDM to back up data remotely, allowing replacement handsets to be uploaded with contacts, photos, texts and calendar.

When security problems, such as setting changes or inappropriate use arise, MDM users have the added benefit of receiving alerts prompting urgent action. The way your employees use their handsets can also be managed. For example, if web downloads are not a required tool in some of your staff’s daily work, the central system can disable the function in any relevant units. An MDM system is not an expensive outsourcing project. Their software can easily be managed by an organisation’s existing IT help desk. Hosting options from software providers are also available to provide extra back up and support. Safeguarding your firm’s mobile devices is now a vital and basic security need. And MDM makes fulfilling that need a whole lot easier.